About nxtlvlup
About Chris Khouri
I’m the Principal of Next Level Up and your partner in building customer success excellence.
- I bring 18 years of experience at Cisco, where I worked with global enterprises to design and deliver strategies in Sales, Channels and Customer Success.
- I also spent 7 years with leading technology companies across the Middle East, helping organizations modernize their operations, improve CX maturity, and align technology with business outcomes.
With this combined expertise, I started Next Level Up to give leaders a trusted partner who blends strategic consulting with hands-on execution. Whether you’re building your first customer success function or optimizing an established one, I focus on what matters most: helping your customers succeed—so your business thrives.
WHY PARTNER WITH US
- Specialized Expertise – Over a decade of SaaS & B2B customer success experience.
- Flexible Support – From consulting to full outsourcing, we scale to your needs.
- Proven Results – Clients report higher retention and faster revenue expansion.
- Trusted Partner – Independent, objective, and focused solely on your growth.
